Last Updated: 8 May 2026

At Iselle Collection, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website, isellecollection.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Iselle Collection ("we", "our", "us") operates the website isellecollection.com.

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Business Name: Iselle Collection
Website: isellecollection.com
Email: info@isellecollection.com

2. Information We Collect

We may collect and process the following personal information:

Information You Provide Directly

This includes information you provide when:

• Placing an order

• Creating an account

• Signing up for newsletters

• Contacting customer support

• Participating in promotions or surveys

Personal information may include:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely through third-party payment providers)

• Purchase history

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages viewed

• Website activity

• Cookies and tracking data

3. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Deliver products and services

• Provide customer support

• Send order confirmations and updates

• Improve our website and customer experience

• Prevent fraud and maintain website security

• Send marketing communications where permitted

• Comply with legal obligations

We only process your personal information where we have a lawful basis to do so under UK data protection laws.

4. Marketing Communications

If you subscribe to our mailing list, we may send you:

• Product updates

• Promotions and offers

• New arrivals

• Boutique news

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

We will never sell your personal information to third parties.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences

• Analyse website traffic

• Improve website performance

• Personalise content and advertising

You can control or disable cookies through your browser settings.

Some website features may not function properly if cookies are disabled.

6. Sharing Your Information

We may share your information with trusted third parties only where necessary, including:

• Payment providers

• Delivery and courier services

• Website hosting providers

• Email marketing platforms

• Analytics providers

• Fraud prevention services

These third parties are only permitted to use your information to provide services on our behalf and are required to keep your information secure.

We may also disclose information if required by law or to protect our legal rights.

7. Payment Security

We do not store full payment card details on our servers.

Payments are processed securely through trusted third-party payment providers using encrypted technology.

8. Data Retention

We keep personal information only for as long as necessary to:

• Fulfil orders

• Provide services

• Meet legal, accounting, or tax obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, we securely delete or anonymise it.

9. Your Rights

Under UK data protection laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent for marketing

• Request transfer of your data

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us using the details provided above.

10. International Data Transfers

Some of our third-party service providers may process data outside the United Kingdom.

Where this occurs, we take appropriate steps to ensure your personal information remains protected in accordance with applicable data protection laws.

11. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

13. Security Measures

We take reasonable technical and organisational measures to protect your personal information against:

• Unauthorised access

• Loss or theft

• Misuse

• Disclosure

• Alteration

However, no method of internet transmission or electronic storage is completely secure.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

We encourage you to review this page regularly.

15. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Iselle Collection Boutique
Website: isellecollection.com
Email: info@isellecollection.com

Privacy Policy